Privacy Policy

Last updated: 17th November 2025

1. Introduction

At Lustrata Consult, a UK-based digital marketing and growth consultancy, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.lustrataconsult.com, engage with our digital marketing services, or communicate with us online.

This policy applies to all website visitors, leads, subscribers, and clients and has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing our website or using our marketing services, you confirm that you have read and understood this Privacy Policy.

2. Who We Are (Data Controller)

Lustrata Consult is a marketing agency providing services including digital strategy, SEO consulting, paid advertising, social media marketing, analytics, and lead generation.

Business name: Lustrata Consult
Country: United Kingdom
Website: www.lustrataconsult.com
Email: grow@lustrataconsult.com

We act as the data controller for personal data collected through our website and marketing activities.

3. Scope of This Policy

This Privacy Policy applies to:

Visitors browsing our digital marketing website
Businesses enquiring about marketing, SEO, or advertising services
Newsletter subscribers and marketing leads
Clients using our consulting, advertising, or analytics services

It does not apply to third-party platforms, tools, or websites linked from our site.

4. Personal Data We Collect

4.1 Information You Provide

We may collect personal and business-related data including:

Name and email address
Business name, website, and role
Marketing goals or service enquiries
Messages submitted through contact or strategy forms
Newsletter subscription details

This information allows us to respond to enquiries about digital marketing services, prepare proposals, and deliver consulting work.

4.2 Payment & Transaction Data

When purchasing services such as marketing retainers, advertising management, or consulting packages, payments are handled securely by third-party payment processors.

We do not store full payment card details on our servers.

4.3 Automatically Collected Data

We collect technical data through cookies and analytics tools, including:

IP address
Browser and device information
Pages visited (e.g. SEO services, paid ads pages)
Time spent on marketing-related content
Traffic sources

This data helps us optimise website performance and improve our digital marketing content and user experience.

5. Cookies & Tracking Technologies

Our website uses cookies to:

Analyse website traffic and user behaviour
Measure performance of SEO and paid advertising campaigns
Improve website usability
Support remarketing and conversion tracking

Cookies may be placed by us or by trusted tools used in digital advertising and analytics.

You can manage cookie preferences through your browser or cookie consent tools.

6. Marketing, Analytics & Advertising Tools

We use industry-standard tools commonly used by digital marketing agencies, including:

Google Analytics
Google Ads
Meta (Facebook) Pixel
LinkedIn Ads

These tools help us understand how users interact with our marketing content and advertising campaigns. Data collected may be processed outside the UK with appropriate safeguards in place.

7. How We Use Your Personal Data

We use personal data to:

Respond to enquiries about SEO, paid ads, and marketing services
Deliver digital marketing, analytics, and consulting services
Manage client relationships and marketing campaigns
Send marketing insights, newsletters, and updates
Improve website visibility, performance, and lead generation
Comply with legal and financial obligations

8. Legal Basis for Processing

We process personal data under the following UK GDPR legal bases:

Consent – for email marketing, newsletters, and cookies
Contract – to deliver agreed marketing services
Legitimate interests – to operate and grow our digital marketing business
Legal obligations – accounting, tax, and compliance

9. Data Sharing

We do not sell personal data.

We may share limited data with trusted service providers that support our digital marketing operations, such as:

Website hosting providers
Analytics and advertising platforms
Email marketing software
Payment processors

All third parties are required to comply with data protection laws.

10. International Data Transfers

Some marketing and analytics tools may process data outside the UK. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are used.

11. Data Retention

We retain personal data only as long as necessary to:

Provide marketing and consulting services
Maintain business and client records
Meet legal requirements

Data is securely deleted or anonymised when no longer required.

12. Your Data Protection Rights

You have the right to:

Access your personal data
Request corrections or deletion
Object to marketing-related processing
Withdraw consent at any time
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Requests can be made via grow@lustrataconsult.com.\

13. Children’s Privacy

Our website and digital marketing services are intended for business owners and organisations and are not designed for children under the age of 13.

We do not knowingly collect personal data from children.

14. Data Security

We use appropriate security measures to protect personal data, including secure hosting, restricted access, and industry-standard safeguards.

15. Third-Party Links

Our website may include links to third-party marketing tools or platforms. We are not responsible for their privacy practices.

16. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our marketing services or legal obligations. Updates will be posted on this page.

17. Contact Us

For questions about this Privacy Policy or our data practices, contact: grow@lustrataconsult.com